Privacy Policy – Mate Tools (xjunoz.com)
Last updated: 23 October 2026
Mate Tools (“we”, “us”, “our”) operates the online store at xjunoz.com. We respect your privacy and are committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. Information we collect
- Order information: name, email address, delivery address, phone number and order details you provide at checkout.
- Payment information: payments are processed by third-party providers (such as PayPal or Stripe). We do not receive or store your full card number or payment credentials.
- Usage data: pages visited, browser type, device and approximate location, collected through cookies and analytics.
- Account information: if you create an account, your login email and saved addresses.
2. How we use your information
- To process, fulfil and deliver your orders;
- To provide customer service and handle returns and warranty claims;
- To send order confirmations, shipping updates and (only with your consent) marketing emails, which you can unsubscribe from at any time;
- To improve our website, products and services;
- To comply with legal and tax obligations.
3. Cookies
We use cookies to keep items in your cart, remember your preferences and measure site traffic. You can disable cookies in your browser, but parts of the checkout may not work correctly.
4. Sharing your information
We never sell your personal information. We share it only with:
- Payment processors (e.g. PayPal, Stripe) to complete transactions;
- Shipping carriers to deliver your parcel;
- Service providers such as website hosting and email delivery, bound by confidentiality obligations;
- Authorities where required by law.
Some of these providers may be located outside Australia. Where information is sent overseas, we take reasonable steps to ensure it is handled in accordance with the APPs.
5. Data retention and security
We keep order records for as long as required by Australian tax and consumer law, then delete or de-identify them. Our website is served over HTTPS, and access to our systems is restricted and password protected.
6. Your rights
You may request access to the personal information we hold about you, ask for corrections, or ask us to delete your account data, by emailing us. We will respond within a reasonable time. You may also lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
7. Changes to this policy
We may update this policy from time to time. The latest version will always be published on this page with a revision date.
8. Contact
Privacy questions or requests: 250649345@qq.com (Mate Tools).